Terms & Conditions

Welcome to fawdda.com (hereinafter referred to as the “Site”, “Platform”, “we”, “us”, or “our”). Please read these Terms & Conditions carefully before using the Site or completing any purchase. Your access to, browsing of, or creation of an account on this Site constitutes your full and unconditional agreement to be bound by these terms.

1. Introduction & Legal Definitions
   Platform/Site: Refers to the website URL fawdda.com and all its associated web pages, tools, and services.

User/Customer: Any natural or legal person who visits the Site, registers an account, or executes a purchase order.

Payment Gateways: Certified third-party financial institutions and payment processors providing secure online payment transaction services on our platform.

2. User Eligibility & Account Membership
   To utilize the services of fawdda.com and execute purchases, the user must be at least 18 years of age (or the legal age of majority in your country of residence) and possess the full legal capacity to enter into binding financial contracts.

The user agrees to provide true, accurate, current, and complete information during registration (including full name, email address, phone number, and valid shipping address).

The user bears full and sole responsibility for maintaining the confidentiality of their account credentials, passwords, and for all activities or transactions that occur under their account.

3. Electronic Payment Gateway Security & Fraud Prevention
   Payment Processing: All digital transactions on fawdda.com are processed via secure, third-party encrypted and certified payment gateways (e.g., Mada, Visa, MasterCard, and regional providers).

Financial Data Security: fawdda.com does not store, save, or view your credit card numbers, CVVs, or any sensitive financial credentials on its servers. All payment data is encrypted and securely transmitted directly via SSL/TLS protocols to the processing servers compliant with PCI-DSS standards.

Fraud Prevention: The Platform and its payment partners reserve the absolute right to decline, flag, or cancel any transaction suspected of financial fraud, identity theft, or unauthorized card usage.

4. Product Descriptions & Pricing Accuracy
   fawdda.com strives to display accurate descriptions, visuals, and prices for all items. However, inadvertent technical errors in pricing or availability may occur.

In the event that an item is ordered at an incorrect price, the Site reserves the right to cancel the order, notify the customer electronically, and issue a full refund to the original payment method.

Listed prices may exclude local taxes (such as Value Added Tax – VAT) or delivery fees, which are explicitly detailed and itemized in the final “Checkout and Order Confirmation” page.

5. Order Acceptance & Binding Contract
   Displaying items or adding them to the shopping cart on fawdda.com does not constitute a legally binding sales contract.

A binding commercial contract between the Site and the customer is only established upon:

Successful completion of the payment process by the customer.

The issuance of an official automated confirmation notice (via email or SMS) stating that the order is accepted and has entered the fulfillment stage.

The Site reserves the right to cancel any order prior to shipping due to sudden stock depletion or shipping restrictions, with a commitment to refund the full amount paid.

6. Intellectual Property Rights
   All content published on fawdda.com, including but not limited to logos, text, designs, product photography, icons, and software, is the exclusive property of the Site and is fully protected under local and international intellectual property and trademark laws.

Copying, reproducing, distributing, or utilizing any portion of this Site’s content for commercial purposes without explicit, prior written consent from us is strictly prohibited.

7. Account Suspension & Termination
   fawdda.com reserves the right to temporarily freeze or permanently terminate any user account without prior notice in cases of:

Violation of any clause within these Terms & Conditions.

Attempts to compromise the cyber security of the Site or deploy malicious software.

Engaging in fraudulent payment practices or generating fictitious orders.

8. Governing Law & Dispute Resolution
   These Terms & Conditions shall be governed by, construed, and enforced in accordance with the applicable laws of the jurisdiction in which the store operates (Kingdom of Saudi Arabia / Republic of Turkey), depending on the transaction location.

Any dispute arising from the use of the Site or purchases made through it shall first be subject to an amicable resolution process. If unresolved, the dispute shall be referred to the competent local courts.

For inquiries and support: If you have any questions regarding the terms and conditions, please contact us via:

Email: support@fawdda.com
Phone/WhatsApp: +905398331639